Work as a Client Care Consultant for an Internet Cable Account

What you’ll be doing 
Work with the biggest cable providers based in the United States to improve current customer service operations.
After training, you will be answering calls from customers to resolve issues ranging from troubleshooting to billing concerns.

How to get the Job 
Interested? To join Convergys, you must be at least: 18 years old. Filipino Citizen or held relevant status. Finished at least 2 years in college (Any course). This position is full-time so you must be willing to work in our office at Ortigas. Call center experience is preferred but not required. Fresh graduates are encouraged to apply.

Who we are? 
Convergys has helped the world’s top companies from telecommunications to healthcare have extraordinary customer services since 1998. We love what we do, we do it extremely well and we want to help you find a career you will be proud of.

Visit our Recruitment Office located at: 29th Floor, Robinsons Equitable Tower, ADB Avenue, Ortigas Center, Pasig City (Located behind Robinsons Galleria)

Be a Customer Care Specialist - Ortigas

Requirements:
We are looking for candidates with:

• A College Degree of any course
• Work experience related to sales
• Above average communication skills in English
• At least 6 months customer service and sales experience of any kind
• Background in supporting financial services
• Basic computer operations knowledge
• Persuasiveness and a willingness to sell
• An ability to deliver information at customer's knowledge level in an understandable manner
• An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
• An ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Strong interpersonal skills and ability to think independently and follow through effectively
• Strong customer service orientation.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in Ortigas

Apply Now! How?
Just key-in CVG ERP 100322572/Your Name/Your Number/Site Preferred and send to 2600 for all networks!

Win a BLACKBERRY, Be a CONVERGYS TECH EXPERT! - Ortigas

Requirements:

• At least completed 2 years of college
• Excellent communication skills in English
• Basic computer operations knowledge
• Work experience in a call center for an average of 6 months is an ADVANTAGE
• An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
• An ability to deliver information at customer's knowledge level in an understandable manner
• An ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Strong interpersonal skills and ability to think independently and follow through effectively
• Dependability, keen on details and has strong customer service orientation

FRESH GRADUATES ARE HIGHLY ENCOURAGED TO APPLY

Apply Now! How?
Just key-in CVG ERP 100322572/Your Name/Your Number/Site Preferred and send to 2600 for all networks!

Be a Technology & Solution Expert- Ortigas

Requirements:

• We are looking for candidates who at least completed 2 years of college preferably a Computer related course
• Excellent communication skills in English
• We need candidates who are familiar with basic computer operations
• Having a previous technical support background is an advantage
• Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Has strong interpersonal skills and ability to think independently and follow through effectively
• Strong customer service orientation.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in ORTIGAS.

Apply Now! How?
Just key-in CVG ERP 100322572/Your Name/Your Number/Site Preferred and send to 2600 for all networks!

Be a Financial Sales Representative - Ortigas

Responsibilities:
A FINANCIAL SALES REPRESENTATIVE handles inbound English Customer Service calls from U.S. card members with high quality and cost effective solutions. Customer Service calls will include, but are not limited to:

• Account status
• Card product information
• Disputes
• Cash advances/checks
• Balance transfers
• Payments
• Rates/fees
• General account maintenance
• Lost/stolen/fraud closures
• Selling

Requirements:
We are looking for candidates with:

• A College Degree of any course
• Work experience related to sales or credit cards
• Above average communication skills in English
• Basic computer operations knowledge
• Persuasiveness and a willingness to sell
• An ability to deliver information at customer's knowledge level in an understandable manner
• An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
• An ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Strong interpersonal skills and ability to think independently and follow through effectively
• Strong customer service orientation.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in ORTIGAS.

FRESH GRADUATES ARE ENCOURAGED TO APPLY

For fast referral, email your resumes to fjordz@ovi.com or text your name and contact number to 09209824917.

Be a Technology & Solution Expert- Ortigas

Requirements:

• We are looking for candidates who at least completed 2 years of college preferably a Computer related course
• Excellent communication skills in English
• We need candidates who are familiar with basic computer operations
• Having a previous technical support  background is an advantage
• Has an ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Has strong interpersonal skills and ability to think independently and follow through effectively
• Strong customer service orientation.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.

Applicants should be Filipino citizens or hold relevant residence status.

Applicants must be willing to work in ORTIGAS.

 

For fast referral, email your resumes to fjordz@ovi.com or text your name and contact number to 09209824917.

Convergys Ortigas hires Technical Customer Care Professionals

This is for our Convergys Ortigas, Pasig City site.


Responsibilities:

A Technical Customer Care Professional provides technical support to internet subscribers of DSL or HN lines &  troubleshoot internet services related to connectivity/email/browsing concerns.


Requirements:

We are looking for candidates with:

• Proficiency in basic computer operations
• An ability to deliver information at customer’s knowledge level in an understandable manner
• An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
• An ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Strong interpersonal skills and ability to think independently and follow through effectively
• Dependability, keen on details and has strong customer service orientation
• At least a Bachelors Degree preferably a Computer related course
• Above average communication skills in English
• Basic computer operations knowledge

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.

Applicants should be Filipino citizens or hold relevant residence status.

Applicants must be willing to work in ORTIGAS.

Send in your resumes to fjordz@ovi.com with Technical Customer Care Professionals as subject or text your (NAME), (Preferred Contact No.), (Technical Support Expert) and send to 09209824917 / 09052360800. 

Convergys Ortigas hires Sales & Customer Care Representatives

This is for our Convergys Ortigas, Pasig City site.


Responsibilities:

A Customer Care Representative handles inbound English Customer Service calls from U.S. card members with high quality and cost effective solutions. Customer Service calls will include, but are not limited to:

 

• Account status
• Card product information
• Disputes
• Cash advances/checks
• Balance transfers
• Payments
• Rates/fees
• General account maintenance
• Lost/stolen/fraud closures
• Selling

Requirements:

 

We are looking for candidates with:

• A College Degree of any course
• Work experience related to sales or credit cards
• Above average communication skills in English
• Basic computer operations knowledge
• Persuasiveness and a willingness to sell
• An ability to deliver information at customer's knowledge level in an understandable manner
• An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
• An ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Strong interpersonal skills and ability to think independently and follow through effectively
• Strong customer service orientation.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.

Applicants should be Filipino citizens or hold relevant residence status.

Applicants must be willing to work in ORTIGAS.

Send in your resumes to fjordz@ovi.com with Sales & Customer Care Representatives as subject or text your (NAME), (Preferred Contact No.), (Sales & Customer Care Representatives) and send to 09209824917 / 09052360800. 

www.ApplyAtConvergys.blogspot.com

Convergys Ortigas hires Sales & Customer Care Representatives

This is for our Convergys Ortigas, Pasig City site.

Responsibilities: 

A Customer Care Representative handles inbound English Customer Service calls from U.S. card members with high quality and cost effective solutions. Customer Service calls will include, but are not limited to:

 

• Account status
• Card product information
• Disputes
• Cash advances/checks
• Balance transfers
• Payments
• Rates/fees
• General account maintenance
• Lost/stolen/fraud closures
• Selling

Requirements: 

 

We are looking for candidates with:

• A College Degree of any course
• Work experience related to sales or credit cards
• Above average communication skills in English
• Basic computer operations knowledge
• Persuasiveness and a willingness to sell
• An ability to deliver information at customer's knowledge level in an understandable manner
• An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
• An ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Strong interpersonal skills and ability to think independently and follow through effectively
• Strong customer service orientation.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.

Applicants should be Filipino citizens or hold relevant residence status.

Applicants must be willing to work in ORTIGAS.

Send in your resumes to fjordz@ovi.com with Technical Support Expert as subject or text your (NAME), (Preferred Contact No.), (Technical Support Expert) and send to 09209824917 / 09052360800. 

www.ApplyAtConvergys.blogspot.com

Convergys Ortigas hires Technical Support Experts

This is for our Convergys Ortigas, Pasig City site.

Responsibilities: 

A Technical Support Expert from our ELITE TECHNOLIOGIST TEAM connects with customers via inbound calls, outbound calls or the internet to provide technical assistance concerning the set-up of home networks & Internet access.


Requirements: 
We are looking for candidates with:

• At least completed 2 years of college preferably a Computer related course
• With at least 6 months call center experience in Technical Support
• Familiar with Internet Protocol Television (IPTV)
• Proficient in Consumer Voice over Internet Protocol (cVOIP)
• Knowleadgeable in High-Speed Internet Access (HSIA)
• Excellent communication skills in English
• An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
• An ability to deliver information at customer's knowledge level in an understandable manner
• An ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Strong interpersonal skills and ability to think independently and follow through effectively
• Dependability, keen on details and has strong customer service orientation

Applicants should be Filipino citizens or hold relevant residence status.

Applicants must be willing to work in ORTIGAS, PASIG CITY.

Fresh graduates/Entry level applicants are encouraged to apply.

Send in your resumes to fjordz@ovi.com with Technical Support Expert as subject or text your (NAME), (Preferred Contact No.), (Technical Support Expert) and send to 09209824917 / 09052360800. 

www.ApplyAtConvergys.blogspot.com