Be a Financial Sales Representative - Ortigas

Responsibilities:
A FINANCIAL SALES REPRESENTATIVE handles inbound English Customer Service calls from U.S. card members with high quality and cost effective solutions. Customer Service calls will include, but are not limited to:

• Account status
• Card product information
• Disputes
• Cash advances/checks
• Balance transfers
• Payments
• Rates/fees
• General account maintenance
• Lost/stolen/fraud closures
• Selling

Requirements:
We are looking for candidates with:

• A College Degree of any course
• Work experience related to sales or credit cards
• Above average communication skills in English
• Basic computer operations knowledge
• Persuasiveness and a willingness to sell
• An ability to deliver information at customer's knowledge level in an understandable manner
• An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
• An ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Strong interpersonal skills and ability to think independently and follow through effectively
• Strong customer service orientation.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in ORTIGAS.

FRESH GRADUATES ARE ENCOURAGED TO APPLY

For fast referral, email your resumes to fjordz@ovi.com or text your name and contact number to 09209824917.