Saturday, May 21, 2011

Be a Customer Service Expert (Outbound) - LAGUNA

Requirements:
We are looking for candidates with:
  • At least 2 years of college
  • Excellent communication skills in English
  • Familiarity with basic computer operations
  • An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
  • An ability to deliver information at customer's knowledge level in an understandable manner
  • An ability to apply a logical problem solving approach to resolving customer problems and inquiries
  • Strong interpersonal skills and the ability to think independently and follow through effectively
  • Ability to multi-task, dependable and keen on details
  • Strong customer service orientation.
  • Experience in outbound calls is an advantage
Applicants should be Filipino citizens or hold relevant residence status.
Candidates must be amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime

NOTE: Kindly ensure that you have updated your resume before applying.

For fast referral, email your resumes to fjordz@ovi.com or text your name and contact number to 09209824917.

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