Showing posts with label Customer Care Representatives. Show all posts
Showing posts with label Customer Care Representatives. Show all posts

Sunday, March 20, 2011

Be a Customer Care Specialist - Quezon City

Requirements:
We are looking for candidates with:

  • A College Degree of any course
  • Work experience related to sales or credit cards
  • Above average communication skills in English
  • At least 6 months customer service and sales experience of any kind
  • Background in supporting financial services
  • Skills in cross-selling
  • Basic computer operations knowledge
  • Persuasiveness and a willingness to sell
  • An ability to deliver information at customer's knowledge level in an understandable manner
  • An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
  • An ability to apply a logical problem solving approach to resolving customer problems and inquiries
  • Strong interpersonal skills and ability to think independently and follow through effectively
  • Strong customer service orientation.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in UP Science, Quezon City

For fast referral, email your resumes to fjordz@ovi.com or text your name and contact number to 09209824917.

Friday, March 4, 2011

Convergys CS/TS Expert Online Job Fair: Get Hired, Get a Blackberry! - San Lazaro

OPENINGS

  • Avid Gamers
  • E-Commerce Specialists
  • Customer Service Specialists
  • Retail Service Experts
  • Entertainment and Media Experts


Requirements

  • At least completed 2 years of college
  • Excellent communication skills in English
  • Basic computer operations knowledge
  • Work experience in a call center for an average of 6 months is an ADVANTAGE
  • An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
  • An ability to deliver information at customer's knowledge level in an understandable manner
  • An ability to apply a logical problem solving approach to resolving customer problems and inquiries
  • Strong interpersonal skills and ability to think independently and follow through effectively
  • Dependability, keen on details and has strong customer service orientation


Applicants should be Filipino citizens or hold relevant residence status.


FRESH GRADUATES ARE ENCOURAGED TO APPLY

For fast referral, email your resumes to fjordz@ovi.com or text your name and contact number to 09209824917.

Saturday, January 8, 2011

French Speaking Call Center Agents (POOLING)

A CUSTOMER SERVICE ASSOCIATE handles general customer inquiries like account status and product information. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walkthroughs.


Requirements:

  • Candidate should have at least completed 2 years of college
  • Excellent communication skills in French and English.
  • Proficient in basic computer operations.
  • Has strong interpersonal skills and ability to think independently and follow through effectively
  • Dependable, keen on details and has strong customer service orientation
  • Amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
How To Apply?

Just key-in CVG ERP 100322572/Your Name/Your Number/Site Preferred and send to 2600 for all networks!

CVG ERP 100322572/Juan Santiago/09201234567/Makati

Always remember where you applied for our HR will ask you for it. Just tell them you applied here at ApplyAtConvergys.blogspot.com c/o Fjordan Allego.

Friday, December 24, 2010

Be a CCare Expert & share the news w/a BOX of Krispy Kreme!

Requirements:

We are looking for candidates with:

  • At least completed 2 years of college preferably a Computer related course
  • Excellent communication skills in English
  • Basic computer operations knowledge
  • An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
  • An ability to deliver information at customer's knowledge level in an understandable manner
  • An ability to apply a logical problem solving approach to resolving customer problems and inquiries
  • Strong interpersonal skills and ability to think independently and follow through effectively
  • Dependability, keen on details and has strong customer service orientation

Applicants should be Filipino citizens or hold relevant residence status.

Applicants must be willing to work in MAKATI.

Fresh graduates/Entry level applicants are encouraged to apply.

How To Apply?

Just key-in CVG ERP 100322572/Your Name/Your Number/Site Preferred and send to 2600 for all networks!

CVG ERP 100322572/Juan Santiago/09201234567/Makati

Always remember where you applied for our HR will ask you for it. Just tell them you applied here at ApplyAtConvergys.blogspot.com c/o Fjordan Allego.

Friday, July 9, 2010

Convergys Ortigas hires Sales & Customer Care Representatives

This is for our Convergys Ortigas, Pasig City site.


Responsibilities:

Customer Care Representative handles inbound English Customer Service calls from U.S. card members with high quality and cost effective solutions. Customer Service calls will include, but are not limited to:
 
  • Account status
  • Card product information
  • Disputes
  • Cash advances/checks
  • Balance transfers
  • Payments
  • Rates/fees
  • General account maintenance
  • Lost/stolen/fraud closures
  • Selling


Requirements:
 
We are looking for candidates with:
  • A College Degree of any course
  • Work experience related to sales or credit cards
  • Above average communication skills in English
  • Basic computer operations knowledge
  • Persuasiveness and a willingness to sell
  • An ability to deliver information at customer's knowledge level in an understandable manner
  • An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
  • An ability to apply a logical problem solving approach to resolving customer problems and inquiries
  • Strong interpersonal skills and ability to think independently and follow through effectively
  • Strong customer service orientation.
Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in ORTIGAS.

Send in your resumes to fjordz@ovi.com with Sales & Customer Care Representatives as subject or text your (NAME), (Preferred Contact No.), (Sales & Customer Care Representatives) and send to 09209824917 / 09052360800. 

Friday, July 2, 2010

Convergys Ortigas hires Sales & Customer Care Representatives

This is for our Convergys Ortigas, Pasig City site.

Responsibilities: 

Customer Care Representative handles inbound English Customer Service calls from U.S. card members with high quality and cost effective solutions. Customer Service calls will include, but are not limited to:
 
  • Account status
  • Card product information
  • Disputes
  • Cash advances/checks
  • Balance transfers
  • Payments
  • Rates/fees
  • General account maintenance
  • Lost/stolen/fraud closures
  • Selling


Requirements: 
 
We are looking for candidates with:
  • A College Degree of any course
  • Work experience related to sales or credit cards
  • Above average communication skills in English
  • Basic computer operations knowledge
  • Persuasiveness and a willingness to sell
  • An ability to deliver information at customer's knowledge level in an understandable manner
  • An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
  • An ability to apply a logical problem solving approach to resolving customer problems and inquiries
  • Strong interpersonal skills and ability to think independently and follow through effectively
  • Strong customer service orientation.
Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in ORTIGAS.

Send in your resumes to fjordz@ovi.com with Technical Support Expert as subject or text your (NAME), (Preferred Contact No.), (Technical Support Expert) and send to 09209824917 / 09052360800.