Convergys Commonwealth: Be a Fashion Retail Expert

Requirements:

• Are of legal working age
• Have completed at least two years in college 
• Have at least three months inbound or outbound sales call center experience (local or international)
• Has passion for FASHION, knows the latest trends and technology innovations
• Are very familiar with fashion terminologies and are capable of highlighting the best features of a product based on seasonality and occassion
• Are good listeners
• Can identify the needs of the customers and match it with the availability of goods and services 
• Can communicate excellently in English
• With basic computer knowledge
• Are versatile

Apply Now! How? 
Just key-in CVG ERP 100322572/Your Name/Your Number/Your Preferred Site and send to 2600 for all networks!

Be a Customer Care Specialist - Quezon City

Requirements:

We are looking for candidates with:

• A College Degree of any course
• Work experience related to sales or credit cards
• Above average communication skills in English
• At least 6 months customer service and sales experience of any kind
• Background in supporting financial services
• Skills in cross-selling
• Basic computer operations knowledge
• Persuasiveness and a willingness to sell
• An ability to deliver information at customer's knowledge level in an understandable manner
• An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
• An ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Strong interpersonal skills and ability to think independently and follow through effectively
• Strong customer service orientation.

Applicants must be willing to work on graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.
Applicants should be Filipino citizens or hold relevant residence status.
Applicants must be willing to work in UP Science, Quezon City

Apply Now! How?
Just key-in CVG ERP 100322572/Your Name/Your Number/Site Preferred and send to 2600 for all networks!

Convergys Commonwealth hires Technical Support Experts

This is for our Convergys Commonwealth, Quezon City site.

Responsibilities:
A Technical Support Expert from our ELITE TECHNOLIOGIST TEAM connects with customers via inbound calls, outbound calls or the internet to provide technical assistance concerning the set-up of home networks & Internet access.

Requirements:
We are looking for candidates with:

• At least completed 2 years of college preferably a Computer related course
• With at least 6 months call center experience in Technical Support
• Familiar with Internet Protocol Television (IPTV)
• Proficient in Consumer Voice over Internet Protocol (cVOIP)
• Knowleadgeable in High-Speed Internet Access (HSIA)
• Excellent communication skills in English
• An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
• An ability to deliver information at customer's knowledge level in an understandable manner
• An ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Strong interpersonal skills and ability to think independently and follow through effectively
• Dependability, keen on details and has strong customer service orientation

Applicants should be Filipino citizens or hold relevant residence status.

Applicants must be willing to work in QUEZON CITY.

Fresh graduates/Entry level applicants are encouraged to apply.

Send in your resumes to fjordz@ovi.com with Technical Support Expert as subject or text your (NAME), (Preferred Contact No.), (Technical Support Expert) and send to 09209824917 / 09052360800. 

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