Apply Now as a Tech Care Associate & get MONTHLY COMMISSION - Alabang

What you’ll be doing 

• Work with the biggest telecom companies from America, Australia and UK to improve current customer service operations. 
• Answer calls from customers abroad asking guidance on their accounts, bills or even on how to setup up their cell phones. 

How to get the Job 
Billions of customers need guys like you to help them understand their phone plans or instruction on how to use the latest smart phone they are using. To start helping, you must be at least:

• 18 years old. 
• Filipino Citizen or held relevant status. 
• Finished at least 2 years in college (Any course). 
• This position is full-time so you must be willing to work in our office at Alabang. 
• Call center experience is preferred but not required. 
• Fresh graduates are encouraged to apply. 

Who we are? 
Convergys has helped the world’s top companies from telecommunications to healthcare have extraordinary customer services since 1998. We love what we do, we do it extremely well and we want to help you find a career you will be proud of.

Visit our Recruitment Office located at: Block 44 North Bridgeway, Northgate Cyberzone Fillinvest Corporate City, Alabang Muntinlupa City.

Be an Entertainment & Media Expert - ALABANG

Responsibilities:

* An Entertainment & Media Expert handles general customer inquiries like account status and product information for cable and TV. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walkthroughs.

Requirements:

We are looking for candidates with:

* A college degree of any course
* Strong command of the English language
* Good communication skills
* Familiarity and proficiency in basic computer operations
* Previous call center experience (advantage)
* An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
* An ability to deliver information at customer's knowledge level in an understandable manner
* An ability to apply a logical problem solving approach to resolving customer problems and inquiries
* Strong interpersonal skills and ability to think independently and follow through effectively
* Strong customer service orientation.


Candidates must be amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime
Candidates must be willing to work in Alabang, Muntinlupa
Applicants should be Filipino citizens or hold relevant residence status.

For fast referral, email your resumes to fjordz@ovi.com or text your name and contact number to 09209824917.

Convergys SUMMER ONLINE JOB FAIR: Get HIRED & Go to BORACAY! - Alabang

REGISTER NOW and GET a chance to win a TRIP FOR 2 to BORACAY!* and Havaianas Gift Certificates!

ALABANG OPENINGS

• Mobile Service Experts
• Entertainment and Media Experts

Requirements

• At least completed 2 years of college
• Excellent communication skills in English
• Basic computer operations knowledge
• Work experience in a call center for an average of 6 months is an ADVANTAGE
• An ability to handle irate customer situations effectively and empathize with customer with a courteous voice tone
• An ability to deliver information at customer's knowledge level in an understandable manner
• An ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Strong interpersonal skills and ability to think independently and follow through effectively
• Dependability, keen on details and has strong customer service orientation

Applicants should be Filipino citizens or hold relevant residence status.

FRESH GRADUATES ARE ENCOURAGED TO APPLY

For fast referral, email your resumes to fjordz@ovi.com or text your name and contact number to 09209824917.

Be an Entertainment & Media Expert - ALABANG

Requirements:
We are looking for candidates with:

• A college degree of any course
• Strong command of the English language
• Good communication skills
• Familiarity and proficiency in basic computer operations
• Previous call center experience (advantage)
• An ability to handle irate customer situations effectively and empathize with them with a courteous voice tone
• An ability to deliver information at customer's knowledge level in an understandable manner
• An ability to apply a logical problem solving approach to resolving customer problems and inquiries
• Strong interpersonal skills and ability to think independently and follow through effectively
• Strong customer service orientation.

Candidates must be amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime
Candidates must be willing to work in Alabang, Muntinlupa
Applicants should be Filipino citizens or hold relevant residence status.

For fast referral, email your resumes to fjordz@ovi.com or text your name and contact number to 09209824917.