Friday, January 14, 2011

Japanese Speaking Call Center Agents (POOLING)

Responsibilities:
A CUSTOMER SERVICE ASSOCIATE handles general customer inquiries like account status and product information. They generally take in account records requests, handle marketing escalations, handle escalated calls and gives voice recognition walkthroughs.

Requirements:

  • Candidate should have at least completed 2 years of college
  • Excellent communication skills in Japanese and English.
  • Proficient in basic computer operations.
  • Has strong interpersonal skills and ability to think independently and follow through effectively
  • Dependable, keen on details and has strong customer service orientation
  • Amenable to graveyard shifts, shifting/rotation of schedules, working on holidays, working on weekends and rendering overtime.


How To Apply?

Just key-in CVG ERP 100322572/Your Name/Your Number/Site Preferred and send to 2600 for all networks!

CVG ERP 100322572/Juan Santiago/09201234567/Makati

Always remember where you applied for our HR will ask you for it. Just tell them you applied here at ApplyAtConvergys.blogspot.com c/o Fjordan Allego.

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